SMSCarrier Logo

UK Sales: 0800 328 8148
Intl: +44 1506 605 260

Contact HSL

 
Service

 

The SMSCarrier service is operated in such a way as to ensure that customers ALWAYS have access to the service and that overall service availability is 100%.

SMSCarrier utilises HSL's proven and advanced technical messaging infrastructure and provides reliable service, high availability and low delivery latency for customers connecting using the SMPP (Short Message Peer to Peer) protocol. The service is operated to provide a higher reliability and quality of service than available from any individual mobile network's own SMSC access service.

 

Technical details of the service can be found in the Technical section including protocol support, message delivery architecture and infrastructure details.

Billing

Customers are invoiced monthly in arrears with traffic volume to each country clearly indicated on the invoice for each of their SMPP accounts. Standard credit terms are 14-days for at least the first 6-months of service. Billing in GB Pounds Sterling takes place on the 1st of each calendar month.

Support

24x7 support by telephone and email support during UK office hours.

Service Level Agreement

  • 100% service availability guarantee
  • Support guarantee
  • Compensation for failure to meet SLA

To apply for service simply complete and fax back the SMSCarrier SMPP Service Application. Should you have any questions please contact us.

 

 

HSL Logo
Copyright © Hay Systems Ltd 2007. All rights reserved.