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UK Sales: 0800 328 8148
Intl: +44 1506 605 260
Contact HSL |
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| Service |
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The SMSCarrier service
is operated in such a way as to ensure that customers ALWAYS have
access to the service and that overall service availability is 100%. |
SMSCarrier utilises HSL's proven and advanced technical messaging infrastructure and provides reliable
service, high availability and low delivery latency for
customers connecting using the SMPP (Short Message Peer to Peer) protocol. The service is operated to
provide a higher reliability and quality of service than available from
any individual mobile network's own SMSC access service.
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Technical details of the service can be found in the Technical
section including protocol support, message delivery architecture
and infrastructure details.
Billing
Customers are invoiced monthly in arrears with traffic volume to each country clearly indicated on the invoice for each of their SMPP accounts. Standard credit terms
are 14-days for at least the first 6-months of service. Billing in GB Pounds Sterling takes place on the 1st of each calendar month.
Support
24x7 support by telephone and email support during UK office hours.
Service Level Agreement
- 100% service availability guarantee
- Support guarantee
- Compensation for failure to meet SLA
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Copyright © Hay Systems Ltd 2007. All rights
reserved.
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